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Most recent calls

By default, the Most recent calls panel displays the latest calls to have been processed by TIM Plus, with the most recent calls towards the top of the list.

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Each call type is colour-coded using a system-wide colour scheme, as follows:

  • Green: Incoming calls
  • Light green: Incoming transferred calls
  • Blue: Outgoing calls
  • Light blue: Outgoing non-connected calls
  • Grey: Internal calls
  • Mauve: Internal non-connected calls
  • Red: Abandoned DDI Incoming Missed calls.
  • Pink: Tandem calls
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The calls you see in the Most recent calls panel pertain only to the area to which the logged-in user has been granted access; administrators see calls from all sites.