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VoIPCortex

These instructions help you configure your IPCortex phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Support files​

Ensure the following support files exist in the /config/ folder of the TIM Plus application:

VoIPCortex.TDS
VoIPCortex.TDT

Contents​

Configure the SMDR output​

info

You may need to purchase a license to enable SMDR on this PBX. Please speak to your system maintainer if you are unsure.

Follow the steps below to enable the SMDR output on your IPCortex phone system:

  1. Log in to the VoIPCortex phone system using your admin username and password. VoIPCortex_1

  2. Click on the System tab and from the left-hand side menu expand the Global tree node.

  3. In the Passwords section, create a password for xtelsio and Call Data Collection fields to allow events to be retrieved by TIM Plus, as shown below: VoIPCortex_2

  4. Once you have completed the configuration, restart the phone system for the changes to take effect.

Configure TIM Plus​

Follow the steps below to configure TIM Plus to collect SMDR data from your IPCortex phone system:

  1. Click on the Directory tab.
  2. If you don't have a site set up, press Add and select PBX from the drop-down menu. In the dialogue window, name your site and then select Add.
  3. Locate the site object you want to configure in the Directory, click on it and select Properties. VoIPCortex_3
  4. In the Site Properties window, select IPCortex from the PBX model drop-down list.
  5. In the Connection method field, select Actively connect to PBX from the drop-down list.
  6. In the Host field, enter the IP address of your VoIPCortex.
  7. In the Port field, enter 5038.
  8. In the Username field, enter xtelsio.
  9. In the Password field, enter the password you configured in the phone system.
  10. In the Connection script field, select IPCortex from the drop-down list.
  11. Click on the Options tab and tick the box Timestamp received data. avaya_communications_manager_9
  12. Tick the Keep a local backup of any data tickbox, as shown below TIM Plus PBX backup options
  13. Click on the Save button to apply the settings.