Samsung OfficeServ
These instructions help you configure your Samsung OfficeServ phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
Support files
Ensure the following support files exist in the /config/
folder of the TIM Plus application:
Samsung DCS.TDS
Samsung DCS.TDT
Contents
Configure the SMDR output
info
You may need to purchase a license to enable SMDR on this PBX. Please speak to your system maintainer if you are unsure.
Follow the instructions below to configure your Samsung OfficeServ phone system to output SMDR data to TIM Plus.
- Log in to the Samsung Installation Tool software.
- Click on the 5. Features option from the left-hand menu.
- Click on the 5.6 System I/O Options tab and select 5.6.2. LAN Printer.
- In the LAN Printer options, configure the entries in the SMDR column, as shown in the screenshot below, modifying the value of the Printer IP Address field accordingly, in order to match the IP address of the computer running TIM Plus.
- Click on the Save icon to save the settings.
- Click on the 5.6.3. SMDR Options tab and configure the following settings:
- Click on the Save icon at the top to save the settings.
Configure TIM Plus
Follow the steps below to configure TIM Plus to connect to your Samsung OfficeServ:
- Click on the
Directory
tab. - If you don't have a site set up, press
Add
and selectPBX
from the drop-down menu. In the dialogue window, name your site and then selectAdd
. - Locate the site object you want to configure in the Directory, click on it and select
Properties
. - In the Site Properties window, select Samsung OfficeServ from the PBX model drop-down list.
- In the Connection method field, select Actively connect to PBX from the drop-down list.
- In the Host field, enter the IP address of your Samsung OfficeServ.
- In the Port field, enter 5100.
- Leave the Username and Password fields blank.
- In the Connection script field, select Samsung from the drop-down list.
- Click on the
Options
tab and tick the Keep a local backup of any data tickbox, as shown below - Click on the
Save
button to apply the settings.